When enough of these charges are heard, the regulators step in with new or revised requirements that are intended to reinforce ethical business practices.
Certainly one reason for this is that the average consumer does not fully understand or appreciate insurance products, but recognizes they are something that’s needed.
Consequently, these consumers rely on the insurance industry and its many and varied representatives to provide them with appropriate information, advice, products and service.
In the majority of cases, this reliance has served the insurance buyer well.
Unfortunately, when the confluence of events is such that the information or the service or the product later fails to live up to the consumer’s expectation, charges of malfeasance or neglect arise – sometimes valid, sometimes not.
The purpose of this course is to examine the concept of ethics and how it relates to the insurance producer.
It attempts to show how embracing a personal code of business ethics will guide the producer’s activities beyond that which are required (or prohibited) by law toward a higher level of service and success.The course looks at:ver the past few years, the insurance industry has been forced to confront numerous charges and concerns related to ethical standards and practices within its ranks.Few would argue that some consumers do not view the insurance industry in a positive light.Compliance requirements simply cannot embrace the whole of ethics or its spirit; statements of policy, laws and regulations cannot cover every issue or question or situation that may arise.Ethics goes beyond compliance; it appeals to a higher standard, a moral code.Ethics is a form of self-regulation, based on principles.